How to Cancel Viator Booking (5 Super Easy-To-Follow Steps)

Are you wondering how to cancel your Viator booking? Don’t worry, we’ve got you covered! In this article, we will guide you through the simple steps on how to cancel Viator booking hassle-free.

From checking the Viator Cancellation Policy to contacting their customer support if needed, we’ve got everything you need to make the cancellation process a breeze.

So, let’s dive in and get your Viator booking canceled smoothly.

1. Check the Viator Cancellation Policy

To ensure a smooth cancellation process, familiarize yourself with Viator’s cancellation policy. Understanding this policy will help you navigate any changes or cancellations you may need to make to your booking.

Viator’s cancellation policy outlines the rules and fees associated with canceling or modifying your reservation. It’s important to note that each booking may have different cancellation terms, so reviewing the specific policy for your reservation is crucial.

2. Log in to Your Viator Account

To log in to your Viator account, visit the Viator website and click the ‘Login’ button at the top right corner of the homepage.

Once you have clicked the button, you’ll be redirected to the login page, where you must enter your email address and password. If you have forgotten your password, don’t worry! Viator provides an option to reset it. You can just click on the ‘Forgot Password?’ link and follow the instructions provided.

If you don’t have an account, you can easily create one by clicking the ‘Sign Up’ button and entering your information.

A Viator account allows you to manage your bookings, access your vouchers, and receive personalized recommendations for your future travels.

3. Locate Your Booking Details

Now that you’re logged into your Viator account, let’s locate your booking details.

Finding your booking information is essential when canceling your Viator booking. You can just navigate to the ‘My Bookings’ section on the Viator website or app. This is where you’ll find all the details of your booked activities.

Once you’re in the ‘My Bookings’ section, you’ll see a list of all your upcoming trips and experiences.

Each booking will include important information such as the activity name, date and time, location, and additional details or instructions. Please take note of these details as you’ll need them when canceling your booking.

With your booking details, you’re now ready to cancel your Viator booking.

4. Follow the Cancellation Instructions

Once you have located your booking details, follow the cancellation instructions provided. Cancelling your Viator booking is a straightforward process that can be done online.

Here’s what you need to do:

1. Go to the Viator website and log in to your account.
2. Find the ‘My Trips’ section and locate the booking you wish to cancel.
3. Click on the booking and look for the cancellation options.
4. Follow the prompts and select the reason for cancellation.
5. Review the cancellation policy and any associated fees.
6. Confirm the cancellation by clicking the appropriate button.
7. Check your email for a cancellation confirmation.

If you encounter any issues while canceling your booking, you can contact Viator’s customer service for help. They’re available 24/7 and will gladly help you with any queries or concerns.

       

5. Contact Viator Customer Support if Needed

If you need help, please don’t hesitate to contact Viator’s customer support for assistance. They have a dedicated team of customer service representatives available to help you with any questions or concerns you might have about your booking.

Whether you need to cancel a reservation, make changes to your itinerary, or have any other inquiries, their knowledgeable staff is there to help.

You can contact Viator customer support through various phone, email, or live chat channels. Below is a table outlining the different contact options available:

Don’t hesitate to contact Viator customer support if you require assistance during the booking cancellation. They are committed to providing exceptional customer service and meeting your needs.